INDUSTRY BENCHMARKING
We base our industry benchmark reports on thousands of consumer surveys.
RESEARCH PRODUCTS & SERVICES
MYSTERY SHOPPING
KSL Global uses unbiased third-party shoppers to gather actionable data for you.
CALL CENTER REVIEW
We evaluate your call center on 98 best practices and recommend improvements.
SOCIAL MEDIA RESEARCH
KSL Global offers social media benchmarking and shopper experience assessment.
CUSTOMER STUDIES
Receive a ranked and prioritized list of your customers’ wants and needs.
ANALYSIS & STRATEGY
Our experts are skilled with a variety of types of statistical analyses.
LIFETIME VALUE ANALYSIS
KSL Global analyzes your data to identify your most valuable customers.
COMPETITOR BENCHMARK
Find out how you compare to direct competitors and industry leaders.
EMPLOYMENT BACKGROUND SCREENING
Our analysts use market leading databases.